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Miss Carmine customer privacy notice

Introduction

Registered name: Bahit & Bahit Ltd.

We are the controller of your personal data. For more information on controllers and their responsibilities, please refer to the ICO guidance on data protection principles, definitions, and key terms.

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Telephone: +44 (0)208 089 1082
Email: eugenia@misscarmine.com

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery:

  • Names and contact details
  • Purchase or account history
  • Records of meetings and decisions

We collect or use the following information for the operation of customer accounts and guarantees:

  • Names and contact details
  • Purchase history

We collect or use the following information to comply with legal requirements:

  • Name
  • Contact information
  • VAT number

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights, which are set out briefly below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

If you make a request, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for collecting or using personal information to provide services and goods are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:

  • Consent — we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
  • Contract — we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Our lawful bases for collecting or using personal information for legal requirements are:

  • Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Where we get personal information from

  • Directly from you
  • Publicly available sources such as your website, your Instagram, Facebook, or LinkedIn profiles, among others.

How long we keep information

You keep your information for two years. For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.

Who we share information with

Others we share personal information with:

  • Professional or legal advisors

How to complain

If you have any concerns about our use of your personal information, you can make a data protection complaint to us:

Email: eugenia@misscarmine.com
Telephone: +44 (0)208 089 1082
Post: Bahit & Bahit Ltd, Lytchett House, 13 Freeland Park, Wareham Road, Poole BH16 6FA, Dorset — United Kingdom

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint